The Leader in Secure Managed Cloud Services

Interface is a Managed Service company that connects and protects some of America’s best known commercial, retail and multi-site organizations – as well as residential communities and private homes.

Interface uniquely uses broadband to protect people, property and data. Our services combine Internet access, PCI compliance, and IP based alarm monitoring, video surveillance and access control.

Through our state-of-the-art UL Listed Secure Operations Center and nationwide service organization, we build private, wide-area networks and design, install, monitor, and service a complete line of IP-based electronic security systems. These include interactive video, remote access management, and intrusion and life safety alarms.

Interface is customer focused. We listen and observe to learn and serve our customers’ needs. We communicate honestly and act with integrity to exceed expectations and foster long-term, mutually profitable partnerships. We strive to achieve total customer satisfaction by being responsive and accommodating to each and every customer. At Interface, our greatest asset is you, our customer.

 

 

 

Our Competitive Advantage

Interface Systems holds a wide range of networking and security community certifications. These certifications are recognized around the world as the standard
for IT and security professionals.

Cisco Managed Service Channel Partner Program		Microsoft Certified Partner		NICET
Information Technology Infrastructure Library (ITIL)		Honeywell Authorized Security Dealer / Partner of Choice		NFPA
Cisco Certified Network Associate (CCNA)		Central Station Alarm Association 5-Diamond Certification		Six Sigma Black Belt
Cisco Certified Network Professional (CCNP)		Underwriters Laboratory		Better Business Bureau A+ Rating

Service Area

Interface Systems connects and protects over a hundred thousand customers across North America ranging from homeowners and small businesses to large multinational Fortune 100 corporations.

Through a nationwide full service network, Interface Systems will design, install, monitor, and service a complete line of cloud-based managed services. We strive to achieve total customer satisfaction by being responsive and accommodating to each and every customer.

 

 

 

 

Secure Operations and Data Center

A Whole New Generation of Interactive Monitoring and Remote Services

When an alarm event occurs, every second counts! No other managed service provider has the capability and reliability of our company-owned UL Listed secure oprations and monitoring center, where people and technology combine to protect the important things in your life. Referred to as our Secure Operations Center, our monitoring center is one of the very few in the country to meet and exceed the quality standards required for UL certification.

• UL Listed for Intrusion and Fire (Only the top 1% of alarm companies have this distinction.)
• Fully redundant communications paths
• Fully redundant alarm processors with back-up servers
• Fully redundant back-up 600kw diesel generators for uninterrupted power supply
• Coveted Central Station Alarm Association Five Diamond Award for 100% operator certification/training for service excellence

Interface efficiently monitors thousands of intrusion and fire alarm systems throughout North America. The automation system monitors incoming signals from high security data lines and processes these signals instantaneously, immediately accessing customer files and presenting operators with all the information needed to respond.

In addition to emergency signals, we monitor diagnostic signals that your system sends to alert us to certain conditions such as low battery or system trouble..

Interface operators are trained to be courteous and efficient, even in emergency situations. We offer unique, customized response plans, which can be easily modified if necessary. When a signal is received, we notify the appropriate authorities and any other parties you have instructed us to contact, in the order you have specified. We also prepare special reports for commercial customers, which show data such as “openings and closings” or access granted by time, location or employee.

The Interface Data Center Optimizes Service Availability

The Interface Data Center is where trained network administrators supervise, monitor and maintain our network connectivity. Data Center administators monitor the detailed status of the network or networks being monitored, each with the ability take immediate action to manage those networks. The Data Center is the focal point for network troubleshooting, software distribution and updating, router management, performance monitoring, and coordination with affiliated networks.

 

License Information

Interface Security Systems, LLC Alexandria, Louisiana - F498 Greenville, Mississippi - 15006327 Hattiesburg, Mississippi - 15006994 Lake Charles, Louisiana - F706 Little Rock, Arkansas - E99-253 Memphis, Tennessee - 0000680 Monroe, Louisiana - F815 New Orleans, Louisiana - F460 Oklahoma - 998 Peoria, Illinois - 127-000887 Shreveport, Louisiana - F57 Texas - ACR 1854, B07321 Virginia - 11-2707

Interface Security Systems, LLC dba Hawk Security Services Texas - B04632 The Greater Alarm Company Inc. dba Interface Systems  Long Beach, California - 469046 The Greater Alarm Company Inc.  Long Beach, California - ACO 2082 Interface Systems Long Beach, California - ACO 6860  Roseville, California - ACO 5537