Consumer Alert - An Important Message from Interface

 

Know Who's There

We’ve prepared some important tips on how to avoid unscrupulous and fraudulent door-to-door sales tactics that can compromise the protection of you and your family.

  • Call us for immediate assistance at 1.866.593.3480.
  • Watch out for solicitors who want to upgrade or reprogram your security system. We would never upgrade or reprogram your system without a prior appointment.
  • If the solicitor is not prepared to show you an ID badge and business card, tell them you’re not interested.
  • Never give any money.
  • Contact consumer agencies like those listed below.
  • Never feel pressured to sign a contract on the spot.
  • Make sure the solicitor’s alarm licenses are current. If not, they could be in violation of local ordinances.
  • If they installed their equipment without giving you three days to cancel, they are in violation of Federal law. Legally, you have three days to cancel a contract.
  • Know your current security contract. You are expected to honor the remaining term of your existing contract and may be responsible for any damage they do to our equipment.

Click on a tab below to find contact information for national and local consumer agencies that can help.

 

  • National Consumer Agencies
  • Local Consumer Agencies


National Consumer Agencies

Look for the Department of Consumer Affairs and other protection agencies for all states at www.consumeraction.gov/state.shtml

 

 

 


Local Consumer Agencies

Click on a tab below to find information about state, county, city and other local consumer protection agencies.

 

  • Arkansas
  • California
  • Illinois
  • Indiana
  • Louisiana
  • Minnesota
  • Mississippi
  • Missouri
  • New Mexico
  • North Carolina
  • Pennsylvania
  • Tennessee
  • Texas
  • Utah

 

Arkansas

State Offices

Consumer Protection Division
Office of the Attorney General
323 Center St., Suite 200
Little Rock, AR 72201
501-682-2007
501-682-2341 (Consumer Hotline)
Toll free: 1-800-482-8982 (Do Not Call Program)
Toll free: 1-800-448-3014 (Crime Victims Hotline)
Toll free: 1-877-866-8225 (In-State Do Not Call Program)
TTY: 501-682-6073
Fax: 501-682-8118
Email: consumer@ag.state.ar.us
www.ag.state.ar.us

 

 

 

 

 

 

 

 

 

 

 

 

 

California

State Offices

California Department of Consumer Affairs
1625 North Market Blvd.
Sacramento, CA 95834
916-445-1254
916-445-4465
916-445-2643 (Correspondence and Complaint Review Unit)
Toll free: 1-800-952-5210 (CA)
TTY: 916-322-1700; Toll Free: 1-800-326-2297
Email: dca@dca.ca.gov
www.dca.ca.gov

Bureau of Automotive Repair
California Department of Consumer Affairs
10240 Systems Pkwy.
Sacramento, CA 95827
916-255-4300
Toll free: 1-800-952-5210 (CA)
TTY: 916-322-1700
Fax: 916-255-1369
www.autorepair.ca.gov

Office of the Attorney General
Public Inquiry Unit
PO Box 944255
Sacramento, CA 94244-2550
916-322-3360
Toll free: 1-800-952-5225 (CA)
TTY: 916-324-5564
Fax: 916-323-5341
www.caag.state.ca.us

County Offices

Consumer and Environmental Protection Unit
Solano County District Attorney's Office
600 Union Ave.
Fairfield, CA 94533
707-421-6859
707-421-6800
Fax: 707-421-7986

Consumer & Environmental Protection Division
Fresno County District Attorney's Office
1250 Van Ness Ave., 2nd Floor
Fresno, CA 93721
559-488-3836
559-488-3156
Fax: 559-495-1315

Los Angeles County Department of Consumer Affairs
500 West Temple St., Room B-96
Los Angeles, CA 90012-2706
213-974-1452
Toll free: 1-800-593-8222 (L.A. County)
TTY: 213-626-0913
Fax: 213-687-0233
http://consumer-affairs.co.la.ca.us

click here to see more county offices

Contra Costa County District Attorney's Office
627 Ferry St.
Martinez, CA 94553
925-646-4620
Fax: 925-646-4683

Consumer Fraud Unit
Stanislaus County District Attorney's Office
800 11th Street, Room 200
Modesto, CA 95354
209-525-5550
Fax: 209-525-5545
www.stanislaus-da.org

Consumer Affairs Division
Napa County District Attorney's Office
931 Parkway Mall
PO Box 720
Napa, CA 94559
707-253-4059 (Hotline)
Fax: 707-253-4041

Consumer & Environmental Unit
San Mateo County District Attorney's Office
400 County Center, 3rd Floor
Redwood City, CA 94063
650-363-4651
650-363-4636
Fax: 650-363-4873

Consumer Protection Division
Monterey County District Attorney's Office
PO Box 1131
Salinas, CA 93902
831-755-5070
Fax: 831-755-5068

San Diego County District Attorney's Office
330 W. Broadway, Suite 750
San Diego, CA 92101
619-531-4070
Fax: 619-531-4481
www.sdcda.org

Consumer and Environmental Protection Unit
San Francisco County District Attorney's Office
732 Brannan St.
San Francisco, CA 94103
415-551-9595 (Hotline)
Fax: 415-551-9504
www.sfgov.org/da/

Consumer Protection Unit
Santa Clara County District Attorney's Office
70 West Hedding St.
West Wing, 4th Floor
San Jose, CA 95110
408-792-2880
408-299-7400
Fax: 408-279-8742
Email: webmaster@da.co.santa- clara.ca.us
www.santaclara-da.org

Economic Crime Division
Consumer Fraud Department
County Government Center
1050 Monterey St., Room 223
San Luis Obispo, CA 93408
805-781-5856
Fax: 805-781-1173
www.slocounty.ca.gov/DA/Economic_Crime_Unit/Consumer_Protection.htm

Consumer Protection Unit
Marin County District Attorney's Office
Hall of Justice, Room 130
San Rafael, CA 94903
415-499-6495
Fax: 415-499-3719
Email: consumer@co.marin.ca.us/da
www.co.marin.ca.us

Consumer Protection Unit
Santa Barbara County District Attorney's Office
1112 Santa Barbara St.
Santa Barbara, CA 93101
805-568-2300
Fax: 805-568-2453

Division of Consumer Affairs
Santa Cruz County District Attorney's Office
701 Ocean St., Room 200
Santa Cruz, CA 95060
831-454-2050
TTY: 831-454-2123
Fax: 831-454-2694
Email: dao@co.santa-cruz.ca.us
www.co.santa-cruz.ca.us

Consumer Mediation Section
Ventura County District Attorney's Office
800 South Victoria Ave.
Ventura, CA 93009
805-654-3110
Fax: 805-648-9255
www.ventura.org/vcda

Consumer/Environmental Protection Unit
Orange County District Attorney's Office
401 Civic Center Dr.
West Santana, CA 92701
714-648-3600
Fax: 714-648-3679

 

 

City Offices

Criminal Division
Kern County District Attorney's Office
1215 Truxtun Ave., 4th Floor
Bakersfield, CA 93301
661-868-2340
Fax: 661-868-2700
Email: dacriminal@co.kern.ca.us
www.co.kern.ca.us/da/criminal.asp

Los Angeles City Attorney's Office
800 City Hall East
200 North Main St.
Los Angeles, CA 90012
213-978-8100
Fax: 213-978-8312

Consumer and Environmental Protection Unit
1200 Third Ave., Suite 700
San Diego, CA 92101-4106
619-533-5600
Fax: 619-533-5504
Email: cepu@sandiego.gov
www.sandiego.gov/cityattorney

click here to see more city offices

Santa Monica City Attorney's Office
1685 Main St., Room 310
Santa Monica, CA 90401
310-458-8336
Fax: 310-395-6727
http://pen.ci.santa-monica.ca.us/atty/consumer_protection/

 

 

 

 

 

 

Illinois

State Offices

Consumer Fraud Bureau
1001 East Main St.
Carbondale, IL 62901
618-529-6400
Toll free: 1-800-243-0607
TTY: 618-529-0607 or Toll free 1-877-675-9339 (IL)
Fax: 618-529-6416
Email: ag_consumer@atg.state.il.us
www.illinoisattorneygeneral.gov

Consumer Fraud Bureau
100 West Randolph, 12th Floor
Chicago, IL 60601
312-814-3000
Toll free: 1-800-386-5438 (IL)
TTY: 312-814-3374
Fax: 312-814-2593
Email: ag_consumer@atg.state.il.us
www.illinoisattorneygeneral.gov

Governor's Office of Citizens Assistance
222 South College, Room 106
Springfield, IL 62706
217-782-0244
Toll free: 1-800-642-3112 (IL)
Fax: 217-524-4049
Email: governor@illinois.gov
www.illinois.gov

County Offices

Consumer Fraud Division
Cook County State Attorney's Office
69 West Washington, Suite 700
Chicago, IL 60602
312-603-8600
Email: consumer@cookcountygov.com
www.statesattorney.org/consumer_fraud.htm

Consumer Fraud Bureau
Office of the Attorney General
500 South Second St.
Springfield, IL 62706
217-782-1090
Toll free: 1-800-243-0618 (IL)
TTY: 217-785-2771 or Toll Free 1-877-844-5461(IL)
Fax: 217-782-1097
Email: ag_consumer@atg.state.il.us
www.illinoisattorneygeneral.gov

City Offices

Chicago Department of Consumer Services
50 West Washington
Daley Center, Room 208
Chicago, IL 60602
312-744-4006
TTY: 312-744-9385
Fax: 312-744-9089
www.cityofchicago.org/ConsumerServices

City of Des Plaines Consumer Protection Office
1420 Miner St.
6th Floor
Des Plaines, IL 60016
847-391-5006
Fax: 847-391-5378
Email: consumerprotection@desplaines.org
www.desplaines.org

 

 

 

 

 

 

 

 

 

 

 

 

Indiana

State Offices

Consumer Protection Division
Office of the Attorney General
Indiana Government Center South
302 West Washington St.
Indianapolis, IN 46204
317-232-6201
Toll free: 1-800-382-5516 (Consumer Hotline)
Fax: 317-232-7979
www.in.gov/attorneygeneral

County Offices

Marion County Prosecuting Attorney's Office
251 E Ohio St, Suite 160
Indianapolis, IN 46204
317-327-3522
Fax: 317-327-5409
www.indygov.org

 

 

 

 

 

 

 

 

 

Louisiana

State Offices

Consumer Protection Section
Office of the Attorney General
PO Box 94005
Baton Rouge, LA 70804-9005
Toll free: 1-800-351-4889
Fax: 225-326-6499
www.ag.state.la.us

County Offices

Jefferson Parish District Attorney's Office
Economic Crime Unit
200 Derbigny St.
Gretna, LA 70053-5894
504-368-1020
Fax: 504-361-2996

 

 

 

 

 

 

 

 

 

Minnesota

State Offices

Consumer Services Division
Attorney General's Office
1400 Bremer Tower
445 Minnesota St.
St. Paul, MN 55101
651-296-3353
Toll free: 1-800-657-3787
TTY: 651-297-7206 or 1-800-366-4812 (Toll free)
Fax: 651-282-2155
Email: attorney.general@state.mn.us
www.ag.state.mn.us

County Offices

Citizen Information Hotline
Hennepin County Attorney's Office
C-2000 County Government Center
Minneapolis, MN 55487
612-348-5550
TTY: 612-348-6015
Fax: 612-348-9712
Email: citizeninfo@co.hennepin.mn.us
www.hennepinattorney.org

City Offices

Division of Licenses & Consumer Services
Minneapolis Department of Regulatory Services
City Hall, Room 1C
350 South 5th St.
Minneapolis, MN 55415
612-673-2080
TTY: 612-673-2157
Fax: 612-673-3399
www.ci.minneapolis.mn.us

 

 

 

 

 

 

Mississippi

State Offices

Consumer Protection Division
Attorney General's Office
PO Box 22947
Jackson, MS 39225-2947
601-359-4230
Toll free: 1-800-281-4418 (MS)
Fax: 601-359-4231
www.ago.state.ms.us

Bureau of Regulatory Services
Department of Agriculture and Commerce
121 North Jefferson St.
PO Box 1609
Jackson, MS 39201
601-359-1111
Fax: 601-359-1175
www.mdac.state.ms.us

 

 

 

 

 

 

 

 

 

 

 

 

 

Missouri

State Offices

Missouri Attorney General's Office
Consumer Protection Division
PO Box 899
Jefferson City, MO 65102
573-751-3321
Toll free: 1-800-392-8222 (MO)
TTY: 1-800-729-8668 (MO)
Fax: 573-751-7984
Email: consumer@ago.mo.gov
www.ago.mo.gov

 

 

 

 

 

 

 

 

 

 

New Mexico

State Offices

Consumer Protection Division
PO Drawer 1508
407 Galisteo
Santa Fe, NM 87504-1508
505-827-6060
Toll free: 1-800-678-1508
Fax: 505-827-6685
www.ago.state.nm.us

 

 

 

 

 

 

 

 

 

North Carolina

State Offices

Consumer Protection Division
Office of the Attorney General
9001 Mail Service Center
Raleigh, NC 27699-9001
919-716-6000
Toll free: 1-877-566-7226 (NC)
Fax: 919-716-6050
www.ncdoj.com

 

 

 

 

 

 

 

 

 

Pennsylvania

State Offices

Bureau of Consumer Protection
Office of Attorney General
16th Floor, Strawberry Square
Harrisburg, PA 17120
717-787-3391
Toll free: 1-800-441-2555
Toll free: 1-877-888-4877 (Health Care)
Fax: 717-787-8242
www.attorneygeneral.gov

Office of the Consumer Advocate
Office of the Attorney General
555 Walnut Street
5th Floor, Forum Place
Harrisburg, PA 17101-1923
717-783-5048 (Utilities only)
Toll free: 1-800-684-6560 (PA)
Fax: 717-783-7152
Email: consumer@paoca.org
www.oca.state.pa.us

County Offices

Bucks County Consumer Protection, Weights and Measures
50 North Main St.
Doylestown, PA 18901
215-348-7442
Fax: 215-348-4570

Delaware County Consumer Affairs
Delaware County Courthouse
201 West Front St.
Media, PA 19063
610-891-4865
Fax: 610-566-3947
www.co.delaware.pa.us/consumeraffairs

Beaver County Alliance for Consumer Protection
Director
469 Constitution Blvd., Suite 3
Route 51
New Brighton, PA 15066
724-843-3282
Fax: 724-843-2706
www.acp-beaver.org

click here for more county offices

Montgomery County Consumer Affairs
Montgomery County Human Services Center
1430 DeKalb St.
PO Box 311
Norristown, PA 19404-0311
610-278-3565
Fax: 610-278-5228
Email: consuemraffairs@mail.montcopa.org
www.montcopa.org/consumeraffairs

Chester County Consumer Affairs
601 Westtown Rd., Suite 290, Box 2747
West Chester, PA 19380
610-344-6225
http://dsf.chesco.org/health/consaffairs

Regional Offices

Allentown Regional Office - Bureau of Consumer Protection
Office of Attorney General
801 Hamilton St., 4th Floor
Allentown, PA 18101
610-821-6690
Fax: 610-821-6529
www.attorneygeneral.gov

Ebensburg Regional Office - Bureau of Consumer Protection
Office of Attorney General
171 Lovell Ave., Suite 202
Ebensburg, PA 15931
814-471-1831
Fax: 814-471-1840
www.attorneygeneral.gov

Erie Regional Office - Bureau of Consumer Protection
Office of the Attorney General
1001 State St., Suite 1009
Erie, PA 16501
814-871-4371
Fax: 814-871-4848
www.attorneygeneral.gov

click here for more regional offices

Harrisburg Regional Office - Bureau of Consumer Protection
Office of Attorney General
301 Chestnut St., Suite 105
Harrisburg, PA 17101
717-787-7109
Fax: 717-772-3560
www.attorneygeneral.gov

Philadelphia Regional Office - Bureau of Consumer Protection
Office of Attorney General
21 South 12th St., 2nd Floor
Philadelphia, PA 19107
215-560-2414
Fax: 215-560-2494
www.attorneygeneral.gov

Pittsburgh Regional Office - Bureau of Consumer Protection
Office of Attorney General
Manor Building, 6th Floor
564 Forbes Ave.
Pittsburgh, PA 15219
412-565-5135
Toll free: 1-800-441-2555
Fax: 412-880-0196
www.attorneygeneral.gov

Scranton Regional Office Bureau of Consumer Protection
Office of Attorney General
100 Samter Building
101 Penn Ave.
Scranton, PA 18503
570-963-4913
Fax: 570-963-3418

State College Regional Office - Bureau of Consumer Protection
417 East Calder Way
Ruth Building, First Floor
State College, PA 16801
814-863-3900
Fax: 814-863-6555
Email: AGCorbett@Attorneygeneral.gov

 

 

 

 

 

Tennessee

State Offices

Division of Consumer Affairs
500 James Robertson Pkwy., 5th Floor
Nashville, TN 37243-0600
615-741-4737
Toll free: 1-800-342-8385 (TN)
Fax: 615-532-4994
Email: consumer.affairs@state.tn.us
www.state.tn.us/consumer

Consumer Advocate and Protection Division
Office of the Attorney General
PO Box 20207
Nashville, TN 37202-02071
615-741-1671
Fax: 615-532-2910
www.attorneygeneral.state.tn.us

 

 

 

 

 

 

 

 

 

 

 

 

 

Texas

County Offices

Harris County Consumer Fraud Division
District Attorney's Office
1201 Franklin, Suite 600
Houston, TX 77002-1923
713-755-5836
Fax: 713-755-5262

City Offices

Department of Environmental and Health Services
City Hall - Room 7A-North
1500 Marilla
Dallas, TX 75201
214-670-3696
Fax: 214-670-3863
Email: kbradford@ci.dallas.tx.us
www.dallascityhall.com

Regional Offices

Austin Regional Office
PO Box 12548
Austin, TX 78711-2548
512-463-2100
Toll free: 1-800-621-0508
Fax: 512-473-8301
Email: cac@oag.state.tx.us
www.oag.state.tx.us

Dallas Regional Office
Office of the Attorney General
1412 Main Street, Suite 810
Dallas, TX 75202
214-969-5310
Fax: 214-969-7615
Email: cac@oag.state.tx.us
www.oag.state.tx.us

El Paso Regional Office
Office of the Attorney General
401 East Franklin Ave., Suite 530
El Paso, TX 79901
915-834-5800
Fax: 915-542-1546
Email: cac@oag.state.tx.us
www.oag.state.tx.us

click here for more regional offices

Houston Regional Office - Consumer Protection
Office of the Attorney General
808 Travis, Suite 300
Houston, TX 77002-1702
713-223-5886
Toll free: 1-800-252-8011 (TX)
Fax: 713-223-5821
Email: cac@oag.state.tx.us
www.oag.state.tx.us

Lubbock Regional Office
Office of the Attorney General
4630 50th Street, Suite 500
Lubbock, TX 79414-3520
806-747-5238
Fax: 806-747-6307
Email: cac@oag.state.tx.us
www.oag.state.tx.us

McAllen Regional Office
Office of the Attorney General
3201 North McColl Road, Suite B
McAllen, TX 78501-1685
956-682-4547
Toll free: 1-800-252-8011 (TX)
Fax: 956-682-1957
Email: cac@oag.state.tx.us
www.oag.state.tx.us

San Antonio Regional Office
Office of the Attorney General
115 East Travis St., Suite 925
San Antonio, TX 78205-1605
210-224-1007
Toll free: 1-800-252-8011 (TX)
Fax: 210-225-1075
Email: cac@oag.state.tx.us
www.oag.state.tx.us

 

 

 

 

 

 

Utah

State Offices

Division of Consumer Protection
Department of Commerce
160 East 300 South
PO Box 146704
Salt Lake City, UT 84114-6704
801-530-6601
Fax: 801-530-6001
Email: consumerprotection@utah.gov
www.consumerprotection.utah.gov