ST. LOUIS—Interface Security Systems is in the process of completing the installation of a secure managed cloud services project for the entire Dollar General 9,500-store retail chain. While terms of the deal were not released, Interface CEO Michael Shaw told Security Systems News that the Dollar General multi-year contract is “expected to generate in excess of $100 million in top-line revenue for Interface.”

Interface is providing the WAN management, PCI compliance, wireless access management, IP alarm system monitoring, IP video surveillance, and Interface digital voice. This suite of secure cloud-based applications and management is delivered via Interface Secure Managed Broadband, a wide-area network design featuring redundant, high-speed network connections for failover and business continuity.

Officials from Dollar General declined to be interviewed for the story. Dollar General is a publicly-traded company with 2010 revenues of about $12 billion; the company employs more than 86,000.

“They are in 40-something states and are growing at a remarkable pace, adding about 600 new stores every year,” Shaw said.

With this project, Dollar General was looking to do three things, Shaw said.

First, it wanted to standardize and improve overall store operations with a faster, more reliable WAN, to better deal with POS reporting and PCI compliance. Second, a new loss prevention director wanted to upgrade the stores’ security systems from old analog digital dialer panels to IP panels with GSM backup. The LP director also wanted to be able to access video from the stores remotely.

And third, the company wanted to eliminate the POTS lines in the stores and go to VOIP phone service.

Vying for different portions of the job were major networking, telco and security providers. While some network and security providers proposed working together on the project, Interface was the only one that was able to take on all of the elements of the job, from the networking, security and telephony—and components of those systems, including the Cisco routers on the premises, the Honeywell IP security panels, PCI compliance, and video surveillance, according to Robert Aranda, Interface IP Services president.

“The design of the system is our secret sauce,” Aranda said. With different providers managing security, telephony and network and loss preventions system for an enterprise this large there would likely be “a collision on [the network on] a regular basis,” Aranda said.

“From a physical, IT and logical perspective, we manage all of it,” he said. “I don’t know of another provider that’s willing to take this level of responsibility.” Aranda said this is the “source of our growth.” Indeed, Interface executives reported that the company doubled its RMR from 2007-2011 and grew at 15 percent CAGR between 2008 and 2010.

Aranda said the company’s security expertise helped clinch the deal because Interface was the only provider who addressed the difficulties of VOIP telephone service not working with digital dialer panels upfront.

Changing to VOIP service will save Dollar General millions of dollars, Shaw said. “They had 450 different telephone providers ... they had a whole staff of people just to manage the phone bills,” he said. “We send one bill—for all services.”

Interface was awarded the contract in June of 2010 and the installation will be complete by the middle of October. Shaw said the project management team, led by Michael McCleod, completed “800 to 900 stores per month to keep up with the schedule.”

Interface worked with Vertek, a Vermont-based on-demand telco engineering company for the provisioning and management of the delivery of broadband. It worked with Endeavor, a private-label field service fulfillment and logistics company, which “stepped up their organization to support field organization requirements [for the project].”

For well over a decade, service providers have touted the considerable success in the bundling of "triple play" – the common suite of voice, data, and video/content services over some form of access. This type of three-pronged package is a fundamental utility when engaging residential end customers who utilize each of the different services daily. But is this traditional idea, the “Triple Play" package, relevant for commercial end customers?

I would argue that no, the traditional triple-play bundle does not have the same market demand, due in large part to a general lack of business interest in entertainment content services. Add to that the presence of legacy cable providers (MSOs)-turned-voice-and-data providers for high-capacity access lines, and this traditional model becomes even less appealing to non-MSO service providers. So, how can carriers and agents hope to effectively sell a triple-play package where one of the three offerings may be of little or no value to many potential customers? That’s easy, you change the equation.

For years, commercial service providers have been layering in app-over-app to bundle in access offerings. Even with disaster recovery, online backup, cloud computing, hosted PBX, etc, there is next to no bundling of the one service which has the same universal appeal to every business in America like broadband and video. That third service is security; physical security systems used for burglar alarms, intrusion detection, and premise safety systems. Until recently, managed service providers (MSPs) have largely neglected this true third option of the “telecom trifecta" but mark my words; premise security solutions will become “the next big thing" that sweeps across the industry.

With the convergence of IP networks, VoIP frequently proved to be disruptive to legacy-based analog security systems. Now, with the emergence IP-enabled alarm panels backed up through wireless cellular networks, the market is ripe for a true commercial triple-play bundle which includes security services as that third option. While only a limited number of commercial customers have interest in TV service, every business, whether in the retail, industrial, or administrative space, has the need to protect its property and people. In addition to universal appeal, the RPU on security solutions is much higher than providing TV service to businesses.

So now that you, as a channel leader, are sold on the idea of bundling premise security, it is natural to wonder who is providing such a service to sell. A handful of innovative managed service companies such as Interface Security Systems (ISS) are starting to roll out programs that utilize premise security, digital voice and Internet access via managed broadband connections. In fact, ISS recently announced a new program through which its channel partners finally can offer bundles, including security systems, to commercial clients.

“Many VARs and communication integrators know the benefits of cloud-based services, but have a hard time, and limited resources, transitioning to them," said Robert Aranda, president of Interface IP Services Division. “Our new Channel Partner Program is the easiest way to immediately sell Interface Secure Managed Cloud Services, enter new markets, boost recurring monthly revenue, lower attrition and increase customer loyalty – all with little to no capex requirement."

So there you have it. For the first time in what has been a very long time coming, a commercially meaningful triple-play package is available via the channel. As more companies like ISS emerge and begin offering such programs, so will opportunities emerge for agents on the channel as well. So what are you waiting for? Get out there and hit a grand slam!

Endeavor Telecom CEO Justin McLain is responsible for overseeing company operations. As the steward of Endeavor’s value, he is focused on the development of new service products and strategic relationships assuring the company’s continued growth and success within the telecommunications industry and is actively involved in managing Endeavor’s relationships with its largest customers. McLain has been in executive management with Endeavor since its divestiture in 2002. Prior to that, he worked for HealthSource and Shin-Etsu Polymer Corp. McLain earned a bachelor’s degree in business administration and a bachelor’s degree in biology from the College of Charleston. He also is a member of the 2010-11 Channel Partners Advisory Board.

Interface Systems (ISS) today announced a program for select channel partners to quickly capitalize on expanding demand for Secure Managed Cloud services with ISS’s first-to-market cloud portfolio. By combining event monitoring, security, digital voice, and Internet access on a managed broadband connection, ISS cloud products provide unique value in commercial and retail verticals by simplifying operations and reducing costs.

“The ISS Secure Managed Cloud Services allow our partners to reengage and revitalize their customers with new products that improve operations, save money and cut expenses,” said Interface VP Sales and Marketing Jeffrey Frye. “For the partner, these services are a proven way to expand service opportunities, increase customer loyalty and reduce attrition overall.”

Unveiled this week at the IDeACOM, Independent Distributors Association, LLC Annual Conference in Santa Fe, NM, the Interface Managed Service Sales Channel Partner Program provides tools for channel partners to enter the new cloud service provider market with little to no capital investment, leveraging their existing overhead and employee talent. ISS Channel Partners get immediate access to many years of experience and the millions of dollars of investment Interface has devoted to become the market leader in cloud based services for communications and physical and logical security.

“Many VAR’s and Communication Integrators know the benefits of cloud-based services, but have a hard time, and limited resources transitioning to them,” said Robert Aranda, President of Interface IP Services Division. “This new Channel Partner Program is the easiest way to immediately provide Interface Secure Managed Cloud Services, enter new markets, boost recurring monthly revenue, lower attrition and increase customer loyalty—all with little to no cap ex requirement.”

About Interface
Interface Security Systems, LLC is a privately held, managed service company based in St. Louis, Missouri with regional offices in Dallas, Long Beach, Memphis and New Orleans. Interface is a portfolio investment of Dallas-based private equity firm SunTx Capital Partners. Interface manages a broad range of secure, IP-based solutions for retail, commercial, small business and residential customers through a UL Listed Secure Operations Center and a nationwide full service branch network.

Contact:
Jeffrey Frye
Interface Systems
1.866.934.1952

St. Louis -- Interface has signed a multi-year contract with Dollar General to provide Secure Managed Cloud Services that will improve operations, and increase the security of customer and employee data, while providing significant reductions in operating expenses.

Interface’s Secure Managed Cloud Services for Dollar General includes Wide-area Network Management, PCI Compliance, Wireless Access Management, IP Alarm System Monitoring, IP Video Surveillance, and Interface Digital Voice. This first-to-market suite of secure cloud based applications and management is delivered via Interface Secure Managed Broadband, a wide-area network design featuring redundant, high-speed network connections for failover and business continuity.

Under the agreement, Dollar General will use Interface Managed Cloud Services for its entire retail store network, which includes more than 9,500 store locations.

“What Interface delivers for any single location or a large organization like Dollar General is the economy of vendor consolidation. Interface offers a single point for billing and support,” said Michael Shaw, CEO of Interface, “which combined with system standardization are huge improvements in efficiency.”

“Our Secure Managed Cloud Bundle provides Dollar General with a cost-saving and scalable technology template,” said Robert Aranda, IP Division President of Interface. “Dollar General is one of the first major retailers to embrace bundling these critical in-store services. We are honored to be a part of Dollar General’s business strategy.”

About Dollar General Corporation

Dollar General Corporation has been delivering value to shoppers for more than 70 years. Dollar General helps shoppers Save time. Save money. Every day!® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, house wares and seasonal items at low everyday prices in convenient neighborhood locations. With more than 9,500 stores in 35 states, Dollar General has more retail locations than any retailer in America. In addition to high quality private brands, Dollar General sells products from America's most-trusted manufacturers such as Procter & Gamble, Kimberly-Clark, Unilever, Kellogg's, General Mills, Nabisco, Hanes, PepsiCo and Coca-Cola. Learn more about Dollar General at www.dollargeneral.com.

About Interface

Interface is the Leader In Secure Managed Cloud Services and first to market with its unique service offerings, a customer cost savings value proposition. Interface’s unique technology offerings, intellectual property, reliable service delivery and dedication to customers are the reasons Interface has experienced profitable growth for over two decades.

Business Contact:
Jeffrey Frye
Interface Systems
866-934-1952

Media Contact:
Melissa Sheer/Donald Cutler
Kekst and Company
212-521-4800

More than ever, retailers are using the Internet, and trusting the Internet, for business communications and to provide better customer service. As stores depend more on cloud-based services, they also face serious challenges for network availability and data security.

Cisco G2 Series integrated service routers meet these high standards and, as the leader in IP Security Services, Interface is the ideal partner to deliver a reliable and secure network.

Interface Systems (ISS) offers a business model and an array of managed services that make the value of Cisco routers, switches and wireless products affordable for retail, commercial and small business customers.

Challenge

Dollar General Corporation, the largest discount retailer in the United States by number of stores, previously had hundreds of service providers delivering disparate network services. With Dollar General’s rapid growth, Interface filled a need to standardize in-store services with a uniform network design.

In particular, Dollar General needs higher bandwidth and a new router in each store for wireless inventory tracking and point of sales reporting. The retailer also needs to support stricter data security standards for credit cards.

After conducting extensive testing and an ROI analysis, Dollar General selected Interface Systems. The project converts security and communications systems from analog to digital – eliminating the expense of more than five thousand phone lines.

The ISS data and communications suite for Dollar General is based on the Cisco G2 Series 891 router. Services include Wide-area Network Management, PCI Compliance via Cisco IPS/IDS and Rogue Wireless Management, IP Alarm System Monitoring, Managed IP Video Surveillance, and Interface Digital Voice. This first-to-market suite of cloud based applications and management is delivered via Interface Secure Managed Broadband, a wide-area network design featuring advanced security services on the G2 891 Router and redundant network connections for failover and business continuity.

Interface makes it easy for Dollar General to attain the value of the Cisco 891 router by providing it as the foundation of its Secure Managed Cloud based service instead of a capital expense. In addition to providing broadband service and managing the router, Interface also provides Dollar General with network based store services like Cisco IPS/IDS and Cisco WAP management to support PCI Compliance. Interface leverages the network further with IP monitoring of physical security systems and by cutting expenses with voice over IP.

Results

Dollar General uses Interface Managed Cloud Services for its entire retail store network, which includes approximately 9,500 locations. In addition, Dollar General opens about 50 new stores each month making this project one of the largest retail deployments of Cisco G2 891 series routers.

“This project began as an RFP for a land based store network to replace slower performing satellite dishes,” said Jeff Frye, VP Sales and Marketing for Interface. “Interface emerged over other providers by adding value to the network. We converted an array of common store applications like alarm panels, DVRs and telephones to operate on the Cisco router which speeds up store operations and lowers communications costs.“

“What Interface delivers for any single location or a large organization like Dollar General is the economy of vendor consolidation. Interface offers a ‘single throat to choke’ for billing and support,” said Michael Shaw, CEO of Interface, “which combined with system standardization are huge improvements in efficiency.”

“Our best-in-class, Managed Cloud Bundle provides Dollar General with a cost-saving and scalable technology template that is second to none,” said Robert Aranda, IP Division President of Interface. “Dollar General is one the first major retailers to embrace bundling these critical in-store services. This landmark decision signals a fundamental shift in how retailers are thinking about the value of their existing service provider relationships and the business opportunities provided with insight on demand. We are honored to be a part of Dollar General’s business strategy.”

Dollar General Corporation has been delivering value to shoppers for more than 70 years. Dollar General helps shoppers Save time. Save money. Every day!® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, house wares and seasonal items at low everyday prices in convenient neighborhood locations. With more than 9,500 stores in 35 states, Dollar General has more retail locations than any retailer in America. In addition to high quality private brands, Dollar General sells products from America's most-trusted manufacturers such as Procter & Gamble, Kimberly-Clark, Unilever, Kellogg's, General Mills, Nabisco, Hanes, PepsiCo and Coca-Cola. Learn more about Dollar General at www.dollargeneral.com.

Interface is the Leader In IP Managed Cloud Services and first to market with its unique service offerings, a customer cost savings value proposition. Interface’s unique technology offerings, intellectual property, reliable service delivery and dedication to customers have been continuously improved for two decades. Learn more about Interface at www.interfacesystems.com.

For more information, contact: Jeffrey Frye 866-934-1952

Download a PDF of this success story here.

Challenge

DiPasqua Enterprises is one of the largest restaurant groups in the Subway sandwich chain with more than 95 locations in Florida and annual revenues in excess of 50 million dollars. Consistency and standardized operations are essential to creating a great customer experience, which helps grow the business. That’s why DiPasqua Enterprises turned to Ideacom Solutions Group, a VOIP Service provider and an Interface Managed Service Channel Partner, with three challenges: consolidate vendors, standardize store operations and better protect employees, customers and credit card data.

DiPasqua found an answer for all three challenges with Interface Secure Managed Cloud Services, which include Internet Provisioning and Router Management, support for PCI Compliance, Network Vulnerability Scanning and IP Alarm System Monitoring. This first-to-market suite of cloud based store services is delivered via Interface Secure Managed Broadband, a network design featuring the advanced security services of the Cisco 881 Generation 2 Router and a redundant 3G WAN connection for failover and business continuity. In addition to these services Ideacom Solutions Group integrated cost saving Voice-over-IP communications that take advantage of ISS’s managed broadband circuit.

Interface Secure Managed Cloud Services unify design and delivery of store applications on a common platform, while making Ideacom Solutions Group the single point of contact for service. DiPasqua Enterprises enjoys improved protection of assets, employees, customers and data, while lowering operating costs. “Consolidating services is obviously more convenient,” says DiPasqua CFO Mike Mackubin, “but consolidation also offers immediate cost savings.”

“This project started as a minor crisis for me,” says Mackubin. “We faced deadlines from our bank to meet stricter data security standards in the stores, and I frankly needed help from someone I could trust who had been through it before. Interface got me up to speed quickly on data security risks and how Cisco and Interface are uniquely positioned with hardware and service to connect and protect via the cloud.”

The Cisco 881 router and internal firewall provide the dynamic protection needed to secure credit card transactions and to lock out unauthorized network use as mandated by Payment Cardholder Industry (PCI) standards. The Interface Secure Managed Cloud also ensures secure, reliable and fast data transfer to make credit card transactions quick and help customers get their food as fast as possible!

“Our first test of the new services was a major new store opening,” says Mackubin. “We were extremely satisfied to see the new services delivered on time and on opening day, they supported one of the highest volumes of business we’ve ever seen, without missing a beat. We look forward to developing additional cloud applications utilizing the support of our partnerships with Interface and Ideacom Solutions Group.”

Interface is the Leader In Secure Managed Cloud Services® and first to market with its unique service offerings, and customer cost saving value proposition. Interface has provided its unique technology offerings, intellectual property, reliable service delivery and dedication to customers for nearly two decades.

For more information, contact: Jeffrey Frye 866-934-1952

Download a PDF of this success story here.

Challenge

Orlando based IDeACOM Solutions Group has a tradition as a provider of business communications systems, starting decades ago with the first hospital intercom systems and improving with the latest Internet based voice services. But keeping customers current with technology and growing a business require more than just waiting for the next best thing. So Ideacom Solutions Group principal Bob Giannone began searching for new products to help customers and boost sales.

After conducting extensive research and ROI analysis, IDeACOM Solutions Group became a Managed Service Channel Sales Partner of Internet based business services from Interface Security Systems (ISS). The ISS data and communications suite includes Wide-area Network Provisioning and Management, support for PCI Compliance, Network Vulnerability Scanning and IP Alarm System Monitoring. This first-to-market suite of cloud based applications and management is delivered via Interface Secure Managed Broadband, a wide-area network design featuring the advanced security services of the Cisco 881 Generation 2 Router and a redundant 3G WAN connection for failover and business continuity.

IDeACOM Solutions Group’s longtime customer, DiPasqua Enterprises, was a perfect fit for the suite of products provided by ISS. The DiPasqua Enterprise corporate office had been using IDeACOM Solutions Groups SIP trunking product to replace their costly local lines and were looking for ways to realize similar cost savings in their 99 Subway Sandwich locations in Central Florida. By eliminating a significant number of analog lines, standardizing broadband and security services, delivering PCI compliance and standardization on the hardware deployment and security policies at each store to support these activities IDeACOM Solutions Group was able to bring significant cost savings to DiPasqua Enterprises. The Interface Secure Managed Cloud Services® was a perfect fit. Giannone chose ISS to provide each store’s broadband connection because ISS uses a standard Cisco 881 ISR with 3G backup to provide always-on connectivity for credit card transactions. In addition, ISS uses its managed broadband connection to improve burglar and panic alarm service with free installation of a new IP based alarm panel with GSM backup to guard against line cuts.

“Interface Secure Managed Cloud Services® improve store operations for DiPasqua,” says Giannone, “and increase the security of customers, employees and data. It was a simple set of benefits to share with my customer for quick acceptance. Best of all, the conversation enabled me to provide multiple services in one package, while giving my customer the benefit of consolidated billing.”

Going forward, Giannone remains in front of DiPasqua as the first line responder for service and support, creating ongoing value. “My customer relies on me more than ever,” he says. “And my partnership with Interface gives me added resources to build and maintain customer loyalty.”

Interface is the Leader In Secure Managed Cloud Services® and first to market with its unique service offerings, and customer cost saving value proposition. Interface has provided its unique technology offerings, intellectual property, reliable service delivery and dedication to customers for nearly two decades.

For more information, contact: Jeffrey Frye 866-934-1952

Download a PDF of this success story here.

Long before founding MUY Brands, a large group of Pizza Hut, Taco Bell, KFC and Long John Silver’s restaurants, Jim Bodenstedt knew two things: money should be carefully managed and he was destined later in life to run a restaurant. Bodenstedt got serious about money management around age 15 when his grandparents left him a couple thousand dollars which he invested in the stock market and parlayed for profit between high school classes. A few years later, just shy of 18, he knew enough about money to manage a McDonald’s restaurant. Today, Bodenstedt runs a restaurant empire totaling 226 locations, one of the largest Yum! Brands franchise groups.

As the second youngest graduate of McDonald’s Hamburger University management program, at the age of 19 Jim Bodenstedt became an early adopter of the franchise model – which standardizes operations and enforces consistency. Today, he achieves those goals with a standard wide area network design from Interface (ISS) which connects the ISS Data Center to a Cisco Integrated Service Router in every store.

“Duplication is very important in our business,“ says Bodenstedt. “It’s consistency of platforms across all restaurants, across all groups, allowing our managers to have consistency in how we run our business.”

Behind the scenes, the Interface Secure Managed Cloud provides a wide-area network that unifies IP address schemes across store groups, and supports PCI compliance at each store with a common VLAN scheme to protect data integrity. Store managers don’t bother knowing those details, but they do enjoy cloud powered improvements in store systems, like the ability to create weekly profit and loss statements that automatically roll up to district managers.

“We take that P&L at the end of the period from the store and match it against the P&L from accounting. Then we discuss why we have any variances in what was reported and what our internal accounting thinks is there,” says Bodenstedt. “So we get to be better managers about knowing what our business is.”

Bodenstedt is an advisory board member on Yum! Brand’s Franchise Technology Committee. When he challenged Interface to provide more benefit from its Cisco powered Secure Managed Cloud he was soon delighted to save nearly 35-thousand dollars per month in phone lines and service charges with Interface Digital Voice. Before the transition to voice-over-IP, Bodenstedt says fear of toll charges made managers hesitate before using the phone for conference calls and other business — but no longer.

“And now it (Interface Digital Voice) flattens that cost down for our managers and it’s nothing to just pick up the phone and dial an extension and you’re talking to whoever is on the other end with no toll charge, and that’s very exciting for us.”

MUY’s network of stores is constantly growing. But CIO Dan Karam says the network based cost savings he achieves after taking over those stores never fails to amaze him.

“We put Interface Digital Voice in some newly acquired Pizza Hut stores each with 7-8 phone lines,” says Karem. "It allowed us to cancel a total of 71 phone lines in 13 stores saving about $4,000 a month... Now that’s real money!”

Conference calls are essential to MUY’s Pizza Hut restaurants. Each Saturday store managers gather on a conference bridge to perform what Bodenstedt calls ‘Stand and Deliver’, a competitive analysis of who performed and who didn’t on Friday night, the busiest night of the week. Competition on the calls helps reduce Friday’s speed of pizza deliveries, which Bodenstedt says improves service overall the rest of the week. He says an improved phone system plays a role supporting his operational vision.

“It’s not the broadband or router that makes the magic happen. It’s using the technology, using the broadband that makes the magic happen. The benefit doesn’t appear automatically. It takes work to do it, but there’s a lot of things we can leverage when we have the technology.”

The Interface Secure Managed Cloud also supports a vital mission at MUY to take paper out of day-to-day operations. “Paperless is a game changer for us,” Karem says. ‘’For example, when we hire a new employee, there’s a 40-plus page new hire packet that has to be sent to the office, not to mention the cost of ink and toner if it’s faxed… just a lot of paper moving around. Now we use a multifunction device to scan, fax or print, then securely email the necessary pages back to the office.”

Another paperless initiative at MUY is direct deposit for paychecks. Instead of opening an envelope to see the amount of their paychecks - employees use the store computer to view their pay stub online and email to others - spouses, or ex spouses for child support or alimony. Karem says by having Secure Managed Broadband in the store, he knows that activity will be partitioned by VLANs from business data.

“Employees can use the PC for approved tasks and training, and all the while we don’t have to worry about security issues. For Interface to bring that service to the store is a huge, huge, huge deal!”

The Interface Secure Managed Cloud also makes important improvements to customer experience like faster service delivery. Before broadband adoption in the stores, KFC measured lengthy wait times, as much as 30 seconds, to process credit card transactions. That same credit card swipe takes close to three seconds via the Interface Secure Managed Cloud. Faster moving lines and better customer service are important to Bodenstedt. But equally important, he says, is data security.

“And the key is that we operate on a private network cloud with all the PCI requirements. It was important to me that it be private and managed. I was pleased to see that Interface was able serve all the areas and locations where I have restaurants and provide the service.”

The Interface Secure Managed Cloud also improves the in-store protection of customers and employees with an IP based security alarm panel. Cloud based responses to alarm events can be as much as two minutes faster than response to a telephone based alarm system.

Interface will soon return to each MUY store to perform a router refresh with the Cisco 891 ISR. G2 Router features like Wide Area Applications Services (WAAS) will speed up newer store applications like Hiring Zone and Learning Zone, media rich ways to accept employment applications and train employees. Says Karem – “None of that stuff is possible without the Cisco router and secure managed broadband.”

Nobody imagined web connected restaurants when Bodenstedt graduated from Hamburger University. But as successful as he’s been, Bodenstedt is confident that technology and partners like Cisco and Interface will lead to something even better.

“We might celebrate success with where we are and how we got here. But I’m certain that not any of our leaders or anyone associated with Yum! is satisfied. They may be happy with the progress they’ve made. But everyone wants to do better. We need to try harder every day and be the best.”

MUY Brands, LLC was founded by Jim and Cathy Bodenstedt in 2003. Previously, Mr. Bodenstedt served as COO and CFO of R&L Foods Inc., a 30 restaurant franchisee of Taco Bell and KFC restaurants in Central and Southern Texas. Since 2003, Mr. Bodenstedt has been the CEO and President of MUY Brands, LLC. Mr. Bodenstedt has been responsible for managing over 7,000 MUY Brands, LLC and 1,000 R&L employees including all restaurant operations, marketing, and financing, as well as new restaurant development and remodeling including 34 new restaurants with Yum! Brands, Inc. concepts.

Interface Security Systems, LLC is a privately held, managed service company based in St. Louis, Missouri with regional offices in Dallas, Long Beach, Memphis and New Orleans. Interface is a portfolio investment of Dallas-based private equity firm SunTx Capital Partners. Interface manages a broad range of secure, IP-based solutions for retail, commercial, small business and residential customers through a UL Listed Secure Operations Center and a nationwide full service branch network.

Jeffrey Frye
Interface Security Systems
866-934-1952

Download a PDF of this success story here.