Combine Services, Lower Costs, Improve Performance

Managing common business services just got easier. Interface Systems provides a unique cloud-based service that shrinks operating costs and improves customer experience by bundling common retail, commercial and small business applications on a secure, managed Internet connection. Thousands of businesses already trust Interface to protect their data and physical assets and benefit with hard savings by combining Interface cloud services on a single monthly bill.

Interface Secure Managed Cloud Services enable you to:

• Maximize Availability – Secure Broadband is managed by Interface engineers in our Secure Operations Center around the clock, 365 days a year to maximize up-time and keep your traffic private and secure.
• Manage Costs – Interface Systems is the first and only full service company that has the ability to combine Physical Security and Managed IP Services that when bundled result in immediate savings on operating expenses over current vendors.
• Increase Efficiency – Combining one or more of our managed services improves the way your company runs, making it faster, safer and smarter raising employee and customer satisfaction. Best of all, you enjoy the convenience of a single vendor and consolidated billing.
• Improve Performance – Our specialty is delivering cloud-based applications to provide better service, to operate more efficiently, to cut costs and gain a competitive advantage.

Broadband You Can Count On

To compete in today’s business environment, retail, commercial and small businesses need fast and secure broadband for security and surveillance, to poll stores, authorize transactions and check inventory. You need a private, managed, and ‘always-on’ network, like Interface’s Secure Broadband. Interface connects you with affordable, high-speed broadband that uniquely protects business data from the public Internet.

Interface’s secure network design reduces communication costs by eliminating telephone lines; it standardizes operations by making the same applications available everywhere; and improves customer satisfaction by processing transactions more quickly and reducing customer wait times.

Interface Secure Broadband is managed by Interface engineers in our Secure Operations Center around the clock, 365 days a year to maximize up-time and keep your traffic private and secure. We protect from unauthorized and harmful content by limiting access to email and the public Internet. We detect system problems proactively so you can focus on running your business. Our service levels for response and onsite repair exceed industry standards and are guaranteed.

How It's Different and Why It's Better We manage your connection end-to-end to ensue reliability. Our management tools allow us to prioritize applications like credit authorization and voice.

Industry Leading Support for PCI Compliance Requirements

Thousands of retailers rely on Interface Secure Managed Broadband (SMB) to support today’s stricter requirements for acceptance of credit cards as determined by the Payment Cardholder Industry (PCI). Interface makes PCI compliance easy with a suite of services to support your data security.

Interface SMB connects all your stores privately with a consistent network infrastructure. SMB then distributes a security model designed to protect sales transaction data according to the PCI model. Our Secure Operations Center monitors and manages your network 24/7 to provide store operators peace of mind and to eliminate the time, cost and frustration of managing your own network.

Most importantly, SMB reduces the risk of fines, penalties and loss of payment card privileges that can accompany a serious security breach.

Protecting sensitive business data from thieves and hackers has never been more challenging. But with Interface Secure Managed Broadband you’ll have confidence that your business, your customers and the integrity of your brand are safe.

Isn't It Time Your Security Systems Worked as Fast as the Internet?

Business operators can no longer wait for modem-based alarm systems to dial for help. You need real-time response to unauthorized entry, panic buttons and building emergencies. That's why Interface is an industry leader in improving safety, response times and system value with alarm monitoring connected to our Secure Managed Cloud.

Shouldn't Your Alarm System Follow You Anywhere?
IP based alarm systems are not only faster. They also keep you connected to your system anywhere you go via smartphone, tablet or PC, so you can receive real-time updates, take control of your system remotely, or verify alarm events with remote video.

Specify the exact events you want to know about and when they occur, we'll send you e-mails, text messages or video alerts. Checking on your employees is as easy as looking at your phone.

• Receive an alert when the security system has been armed or disarmed
• Find out when a secure cabinet like a confidential archive or controlled substance area is accessed
• Be notified when doors to restricted or hazardous areas are opened
• Receive an alert if motion is sensed in a protected area indoors or outdoors
• Be warned when humidity, flooding or extreme temperatures are detected
• Know if valuable objects like valuable merchandise, computers or office equipment are moved

Our Secure Managed Cloud Keeps You Covered
Even if you’re not watching, we are. Trained Interface personnel at our 24-hour Secure Operations Center also monitor the status of your system. When a security or service problem is detected, we notify police or other appropriate contacts to meet your business needs.

Unlimited Talk, Innovative Features...at a Low Fixed Cost

Interface Digital Voice eliminates the cost of traditional phone systems and adds features like free long distance, four digit dialing across locations and unified voice and email.

Interface Digital Voice offers an inexpensive and flexible communications solution, designed to meet your needs today and grow with your business over time. We replace multiple phone lines with direct-inward-dial, digital extensions. Each digital extension is a fully featured line providing unlimited local calling, free long distance on network, and an abundance of calling and system capabilities.

Unlimited monthly minutes*     Included Features: •Unlimited Local / Long Distance •Call Waiting w/Caller ID •Find Me / Follow Me Forwarding •Web Portal w/Call Log •Auto Attendant, Hunt Groups •Voicemail/Voicemail to Email •Softphone •Disaster Recovery       Feature Upgrades: Additional Line Virtual Number Electronic Fax

“We save thousands on our phone bill each month by putting calls on net and pooling lines among locations.” — Interface Customer *subject to contract terms and limitations.   Combine Interface Digital Voice with other Interface IP Managed applications like physical security and enjoy one point of contact for billing and service.

Deter Crime, Control Shrinkage and Protect Lives... 24 hours a day

How effective are cameras and a DVR when nobody’s watching? Interface uniquely integrates your surveillance system with our professional monitoring service to deliver superior protection and value to your security system.

Interface video surveillance systems are designed to help you protect your business from robberies, employee pilferage, assaults, and other illegal activities, and provide an increased degree of management control for improving employee performance. Our experience has proven that the presence of surveillance equipment is an immediate deterrent that can result in reductions in internal theft and fraudulent insurance claims.

We offer solutions with features such as digital storage, video transmission, web-based video, and other leading edge solutions that can allow you to leverage your security and safety assets for supporting marketing and operations needs.

Interface can combine cameras, a digital video recorder, microphones and loudspeakers so security personnel at our Secure Operations and Monitoring Center can observe and record store activity, talk to store personnel or customers, and, if needed, dispatch police officers or contact store management.

Simple, Scalable, Remote Managed Access Control

Interface ensures that managing who has access to your building is always in the right hands—24-hours a day, 365 days a year. We offer systems ranging from single door to enterprise wide solutions. InterCard is our managed access control solution, designed for real-time management of your building’s access requirements. Card activation and deactivation all operate through one source—either our central command center, with a guaranteed 2 hour response to requests for changes, or our web-based portal, where you securely control your own access system's functionality.

For a hosted application, Interface offers a web-based access control solution for up to three door installations. InterCard enables you to manage our system anywhere there’s an Internet connection—with no dedicated PC costs. The user-friendly design makes it simple to install and easy to operate and maintain.

InterCard gives you all the benefits of traditional access control such as helping you secure your doors, manage employee access and manage sites remotely. It also lets you pull reports easily to meet compliance requirements. With a browser-based interface, your learning curve and training time are significantly decreased. You don’t even need a dedicated PC—simply log on and you’re ready to go, securely, from the office or anywhere.

With the hosted service, InterCard includes software upgrades free for the life of the system. You’ll never have to worry about computer or hard drive failure since information is stored in our UL Listed Secure Operations Center and is safely backed up by redundant UPS and generators. The scalability of InterCard means you can purchase the exact amount of access control you need now and add doors later as business needs change.

Fire / Life Safety Solutions

Internet based monitoring of fire and life safety improves the response time of analog systems and can eliminate phone lines to reduce expense. The Interface team of fire system professionals can analyze your fire system requirements to design, install, and maintain your fire alarm systems. With a nationwide business base, Interface is unusually qualified to help you satisfy local codes, standards and authorities having jurisdiction.  

A fire alarm system is designed for early detection of heat and/or smoke. Our Internet and radio based systems accelerate fire department response to minimize damage and loss. Interface monitors and inspects all fire related systems, including detection, suppression and sprinklers.

Full Inspection, Testing and Maintenance Services
Inspection, testing and maintenance are your keys to compliance safety. Fire Codes stipulate that systems, and their devices, must be periodically tested to ensure system functionality in the event of a possible disastrous situation. Regardless of the probability, knowing that mechanical and electrical devices are subject to failure, our company and services help ensure that your system works and will not compromise your safety during an emergency.

IP Alarm and Video Monitoring at Your Fingertips

Just because you’re out of the office doesn’t mean you have to be out of the loop. Interface Total Connect
security systems give you critical information and control from almost anywhere — to manage your business,
your employees and even the unexpected.

Whether you’re responsible for one store or one thousand, Interface Total Connect can help you operate
a safer and more productive enterprise

Secure Managed Cloud Services for Multiple Locations

To compete in a faster-paced, always-on business environment, multi-site organizations need to run as fast as the Internet. Interface can help you keep pace with a standard, cloud based network design and cloud based applications that help your business run faster and smarter.

Interface Secure Managed Cloud Services combine cost effective, high speed, and persistent broadband with an array of common business applications that secure data and improve protection of employees, customers and physical assets. Connect and Protect with the Interface Cloud and you’ll also reduce communications expenses by eliminating landlines and long distance with fixed-cost digital service.

The Interface Cloud monitors your network and systems 24/7 to provide high availability and proactive service and repair. The Interface Secure Operations Center is based in the United States to provide the fastest and most courteous response. Bundle with Interface and you’ll enjoy a single point of contact for all services and easy-to-read, consolidated billing.

Interface Secure Managed Cloud Services:

• Connect offices and remote sites privately

• Filter content from the Internet and e-mail to inhibit annoying and malicious content

• Protect against intruders and unauthorized use inside your network

• Create a technology template with standard hardware and uniform IP addressing

• Enforce consistent operations

• Provide redundancy and failover with multiple WAN connections